How it all started

It all began with a hot deadline and a blank piece of paper. In January 2000, one of our clients asked us if we could revamp their employee performance management system. “Of course!” we replied. “By the way,” they added, “can you have it done in four days?”

We didn’t get much sleep over the next four nights.

Being inventive people, we sat down with a blank sheet of paper and brainstormed everything we could think of that would impact a person’s performance. There were a lot of bulleted items on that list, and we quickly discovered that this was no four-day project. (Thankfully, when we presented our plan to our client, they realized that it was no four-day project, either.)

What was originally a four-day project for one client has turned into the core of our business. Over the years, we’ve developed and refined our performance management system until it has become what it is today.

For more information about our performance management process, click the links at the top of the page. The "Performance Management" link will take you to a clear explanation of the difference between performance management and performance measurement, and the "KeyneLink" link will take you to our state-of-the-art, online interactive performance management system.